Before booking, please make sure there are no contraindications. Certain medical conditions, medications, eye sensitivities, or active skin issues may make the procedure unsuitable or may affect healing.

• Pregnancy and nursing: we do not perform the procedure during pregnancy or while nursing.
• Medical conditions & medications: if you’re unsure, please message us before booking or consult your healthcare provider.
• Active irritation, infection, redness, or recent eye procedures should be resolved before the appointment.

If you’ve had previous PMU/Lash Enhancement, we need to evaluate your lash line to advise what’s realistic to achieve.

• Send a clear close-up photo of your eyes in natural light, without makeup.
• Tell us when the previous procedure was done and if you know what technique was used.

• Accutane: please wait at least 12 months after finishing Accutane before getting Lash Enhancement.
• Avoid lash serums before your appointment if they make your eyes sensitive.

• Avoid lash extensions before the appointment.
• Avoid alcohol/cannabis/CBD for 24–48 hours before.
• Avoid aspirin/ibuprofen for about 3 days before unless medically necessary.
• If you wear contact lenses, bring glasses to wear after the procedure.
• Health check: if you feel sick or notice eye irritation, redness, or swelling 2–3 days before, please message us to reschedule.

• Come with clean eyes and no eye makeup.
• Do not wear mascara, eyeliner, or lash glue.
• If you have reference photos of styles you like, bring them.